At R & K Custom Homes, we pride ourselves on the quality craftsmanship, attention to detail and customer service that we provide our clients. Being an award winning custom home builder gives us great satisfaction but nothing compares to hearing straight from our homebuyer’s mouth how much they love their new homes! View some of our most recent testimonials below:
Professional Testimonials:
Dear Rich, Kathy and the R&K Crew –
“The Lord had you build us our beautiful home & we are so grateful!! Y’all are so professional and yet so gracious and personal. You feel like family to us. Thank you for making our new home our “Home Sweet Home!”
The DeChambeau Family
Rich & Kathy
We cannot begin to tell you how thrilled we are to call the house you built, our home. We absolutely LOVE it. It was a pleasure working with you two, Paul, Jason, Betsy & Riley. I’m pretty sure we never want to move but if we decide to build again, your # will be the first one we dial! (of course by then you guys will be playing in the sand at OIB but we will call Jason)! Thank you for all of your hard work.
Love,
The London Family
Dear Rich and Kathy,
“Thank you for working with me in Henson Forest. I have enjoyed doing your work over the last 15 years. I feel privileged to have had the opportunity to work with people with your moral values and unquestionable integrity. I wanted to let you know that your fairness and kindness is sincerely appreciated.”
Thank you again,
Andy – Tri-City Trucking
“Being a subcontractor for R & K Custom Homes for the last five years has been a great experience for us at Distinctive Designs, Inc. Not only is R & K one of our largest customers, but we have also established a friendship connection. R & K Custom Homes, Rich and Kathy Dumas, truly put their hearts and souls into every project and every customer. R & K, not only build exceptional houses, but through integrity and trustworthiness, they build great relationships.”
Travis S. Parrish, President Distinctive Designs Inc.
“Those of us at the SSI Design Group are pleased to recommend R & K Custom Homes to anyone interested in purchasing and or building a new home. Rich and Kathy Dumas have progressively set themselves apart from other custom builders in Guilford County…a fact that is confirmed by so many happy buyers. R & K homes have numerous standard options that are considered upgrades by other builders. Their customized service, amazing craftsmanship and attention to detail are all factors that leave people awestruck after they leave an R & K home. We have had the distinct privilege of helping R & K with their specs and assisting their buyers for the past five years. It has been a relationship that has proved to be most rewarding for us, as well as a benefit for their homebuyers. In addition, we have also assisted with the design, furnishing and decorating of two R & K premier homes: their Showcase of Homes Holiday House in 2005 as well as their Gold Award-winning 2007 Parade of Homes entry in the Vineyards. While interior design and decorating can go a long way in creating enthusiasm, even our best efforts cannot camouflage mediocre or poor workmanship, something you will never find in an R & K home. We are proud, pleased and happy to refer R & K without reservation and to have our design services linked with their quality homes. We invite you to investigate further the creativity and craftsmanship of one of Guilford County’s premier builders. Year after year R & K Custom Homes has set the bar for all other builders.”
SSI Design Group www.ssidesigngroup.com
Personal Testimonials:
Rich & Kathy,
“We wanted to let you know how much we love our new home. All of our family and friends love the extra details that you certainly notice when you walk into a R&K home. We feel lucky that we were able to find such honest and reliable builders who stand behind their work. We value your open and responsive attention throughout the buying process and beyond. Above all, we have never felt that you were just working on a house — you were helping our family build our home.”
The O’Connors
Dear Kathy & Rich,
“We have been in our home now for over 6 months and could not be happier. This past weekend we hosted our first get together for our friends and they were utterly amazed at the craftsmanship, detail and unique features in our home. Many of them have built houses in the area and noted that they wish they would have done many of the things that we had incorporated in our house. They just kept noticing more and more of the features as they went through the house. This includes, trim, tray ceilings, custom built-ins, color palette throughout the house, kitchen cabinets and the list goes on and on. All of which could never have come together so beautifully without your building expertise. One of the most important factors that we found in working with you was your great subcontractors, many of whom have been with you for years. Andy was the most knowledgeable person we have ever met that knew how to work with the topography of our property and situate the house to best utilize the surrounding area. What can I say about Donnie your trim guy. His craftsmanship and artistic capabilities surpassed any of previous notions of how to use trim within a house. Travis, from DDI builds the best cabinet units and provides the perfect layout for the best utilization of the kitchen, bathrooms and butler’s pantry. Jayne and Joy really know their business when picking out the appropriate appliances and plumbing accessories. Brenda’s landscaping added the final beautiful touches that made our house complete. And all the other sub-contractors that contributed to making the house reflect your tough building standards. Jason was a terrific supervisor. He was able to handle all the details and do it in a very professional manner. He always went above and beyond to make sure that we were happy with what was going on and his actions exemplifies a true testament to his business know-how. Your regular meetings help us to keep on track with our budget and any decisions that needed to be discussed and decided upon. Decisions were made based on your business expertise and our requirements. We know that we were your toughest customer and you all handled any issues that arose in a professional manner that resulted in an outcome that I believe was satisfactorily decided upon by both of us. As you became aware of, Freddy was a perfectionist in the details of the house and the fact that you were able to satisfy him is again a tribute to your professionalism. Because this was the first house we have ever built and hopefully it will be our last, we thank you for making it a very successful experience. This is the retirement home that we always dreamed of and you were able to even include the AARP requirements for us “older adults”. As I look back and remember that we got your business card by chance, I think that the powers to be were steering us in your direction. Thank you and please know that we highly recommend you to anyone that is looking for builder!”
Regards
– Patti and Freddy
Rich & Kathy,
“I just wanted to drop you a note to tell you how much we are loving our new home 🙂 We have so many compliments from people when they come over. Just wanted you to know that it’s helped make a cross country move, feel like home very quickly.”
Thanks again,
The Hoffs
“When we decided to have a custom home built, we talked with a few builders, but when we sat down with Rich and Kathy to talk about our ideas, we knew right away that we needed to look no further. From the beginning to this very moment nearly 3 months after moving into our new home, we have never wavered on our decision to work with R&K Custom Homes. The complimentary skill sets that Rich and Kathy bring to the building process make every decision along the way that much easier and exciting, and the quality craftsmanship and attention to detail evident in their homes set them apart above the rest. Not only did we find the best builder to build our new home, but we truly found new friends whom we feel like we’ve known our whole lives.”
Many thanks to you, Rich and Kathy, and your team there at R&K!
Doug & Kim Beelendorf
“My wife and I shopped for months looking for a new home. After seeing 53 houses, I was sure our realtor was about to shoot us. We went into the Brookfield Community to look at a listing and just happened upon an R&K home in the finishing stages of construction. After walking into this house we knew right then we were home! In all the homes we looked at, many of them priced higher, none of them even came close to the quality craftsmanship and detail of this one. While we were there we ran into a gentleman who would soon become our new neighbor and whom we thought owned an R&K home based on how he boasted about this builder and their outstanding quality. He too could not believe the fine homes R&K was adding to this community. In our visits to the house site as we impatiently waited for our closing date we met several of the contractors and trades and were impressed how they too spoke so highly of R&K and their team!”
Jason & Susan Baynes
Hi Kathy & Rich,
“I wanted to take a moment to say we absolutely love our new home. We constantly get compliments on the quality of the construction. Our house definitely stands out from all of the others in the neighborhood! It has great attention to all of the details we looked for when purchasing a home.
Thank you for the wonderful service we received for our one year iwarranty. The gentlemen you sent were very professional and knowledgeable and they did a fantastic job!
We appreciate the one year inspection as I know it is not available with most other builders. Your crew is great and I appreciate everything they did today and all of their hard work.
I was always told that R&K had a great reputation and you have definitely exceeded our expectations. We will continue to refer you to everyone we meet and tell them about the great service they will receive as a bonus to a fantastic home!”
Sincerely
Roxanna & John Farrar
“My husband and I have been living our new R&K home for a little over a year and in my almost 40years I have never felt more at “Home” than I do now. From the moment we met Rich and Kathy we knew that they would be the ones we would entrust with building our new home and sharing the journey with us. And, they have, shared that journey through the planning, selections, building, move in and thereafter. They have been responsive, dedicated and most of all friends. We were so blessed to have chosen them!”
Michelle and Michael Wright
“After a 2 year search for the right family home, fortune brought us together with R&K who were able to build us the “perfect” home, a home where memories will be made with family and friends!”
Alan & Dana Carpenter
Dear Rich and Kathy,
“We LOVE our new house….it is absolutely amazing in every way. It already feels like home! We are just thrilled with it and have enjoyed noticing every fine detail and the quality of craftsmanship that has gone into this house to make it just perfect!”
Warmly,
Laura & Alan Lloyd
“Our home is more beautiful than we ever imagined. Choosing to build a home with R&K was one of the best decisions we’ve ever made. We cannot thank you enough for your patience and kindness throughout the process.”
Thank you,
Mike & Kristie Richardson
Rich and Kathy,
“Thank you for sending your “A” team, Pedro and his crew, to take care of the nail pops, etc. (one year warranty). They did a very good job and were very neat and efficient. I really appreciate a job well done. It speaks volumes for your company.”
Lanette Moore
“Thank you so much for the invitation to your home on Friday night. It was so nice getting to know you and meeting some of the people you have built for in the past. It speaks volumes when you still have so many willing to give a testimonial after it is all said and done! We are so glad that fate brought us together and look forward to starting this project with you! …5 months later…Just wanted to send you this beautiful picture I took yesterday of the house. We can’t tell you enough how proud we are of our new R&K home!”
Kristi and Stephen Foulks
“God brings people into your life for a reason and that is what he did in my life with Richard and Kathy. I had left my husband after a 17 year marriage with no home for my son and I. Rich and Kathy had just purchased a home on Summerfield Road to put their office in, “instead”, they renovated the house totally and made it into a beautiful like-cottage with beautiful tile, crown molding, refinished the hardwoods, painted the entire home in beautiful colors and gave my son and I a place we are “proud” to call home… and that’s the difference between a house and a home! After 2-l/2 years of renting and going thru a hard divorce, Rich and Kathy have sold me this house, only out of the goodness of their hearts! May God Bless them because they deserve it!!!”
Pam Mooney
“There are a lot of builders in this area. Finding the ideal builder is vital to building a magnificent dream home on schedule. When we relocated to NC 13 years ago we had several bad experiences with some builders in Guilford County. Then we met Kathy & Rich – honest and professional who turned things around and made our relocation exciting -THANK YOU!
They are very customer centric, passionate and committed to producing a quality home for their clients. Rich and Kathy always look for ways to help the clients and still provide the service and costs that make all parties feel they are getting value they are seeking for the services. They operate with integrity, have a dedicated team of subs and effectively leverage them to the betterment of the work output. If you want to build a one of a kind home with attention to detail and high-end craftsmanship there is only one choice – R & K is “the builder of choice” in this area – a true pleasure to work with. If we build another home in the future, R&K is the only choice for us!!!!”
Chris & Betsy Papamitrou
“Just wanted to send a note of thanks for everything you have done for our family. It’s not often, in this day and age that you find a company that is willing to work with individuals in need. Our situation was a little unique and both of you have made every effort to ease our transition – thank you! Prior to our meeting, I was extremely frustrated and concerned about our relocation to NC and the availability of quality, affordable housing we could acquire prior to Julie’s employment. After meeting with Jill, I still didn’t believe an entrepreneur home builder would “go out on a limb” and rent such a home to a couple of strangers. I was completely amazed by your understanding and willingness to forego a sure sale to cater to our needs. You have made our life easy and the transition exciting — thank you!”
“This card briefly sums our feeling and thanks to both of you. It’s obvious that you truly understand people and care enough to take a risk in order to make others lives better. I’m sure this is how you have become so successful and will continue to be throughout your life. This has been one of the most uplifting experiences of my life and will never be forgotten – thank you! If there is ever anything that Julie or I can do for you, all you have to do is ask. We will certainly sing your praises to everyone and give references at anytime. You both are the “best of show” and we are indebted forever – thank you!”
Mike, Julie, Ian and Gavin Kelleher
“We’ve known Rich and Kathy for over 12 years. When we decided to build our new house, we chose them to do it because we knew it would be well built and look great. No other contractor in the NW area of Guilford County that I know of has a better reputation. We also believed that they would deliver us great value and they did not disappoint us. I had friends who asked me if I liked my contractor and I told them, “Yes.” They often replied, “Well you won’t after you’re finished building your house!” I’m happy to report that we still like them very much and are extremely happy with our new home.
The whole process of building a new home was made a lot easier by working with R&K. After we had chosen our site and our house plans, we had several sessions where we sat down with Rich and Kathy and discussed design details, materials, colors, etc. They had samples, photographs and other aids right in their office, which helped the process, go smoothly.
Kathy spent several days with us picking out cabinets, tile, flooring, lighting fixtures, plumbing fixtures, etc. Her personal assistance, along with the experienced suppliers she works with, made that process simple. I cannot imagine how confusing it would have been if my wife and I had been assigned that task on our own.
Our superintendent, Jason Long, was wonderful to work with. He made sure things were done correctly and to the R&K standard. Jason was very good to communicate with us and ask questions every step of the way. That close communication meant we had very few “do-over” and kept our costs in line. His experience and input was invaluable to making sure everything came together in a way that satisfied our needs and wants. The subcontractors that R&K works with are wonderful. Their workmanship is great, they are easy to work with and eager to please. They all made sure that we were satisfied with their end product, even if it meant coming back and making changes. They all did great work on our home. I can’t say enough about how pleased we are with our new R&K home. lf I had to build another one tomorrow, l’d call Rich and Kathy.”
Rock & Melanie Able
Rich and Kathy Dumas,
I wanted to let you know that I absolutely enjoyed every one of your homes the last two weekends. They were very well built, innovative, and each gave me the feeling that I was at home when I walked through the door. Hearing you explain to me the details of some of the unique features of the Jessup ridge home was the highlight of my time at the parade. I would absolutely love the opportunity to do an open house for you and educate buyers on the exceptional work and detail that you put into each of your homes. I would even like to meet with you and find out more about your custom work and what sets you apart from other builders.
Thank you so much and look forward to hearing from you soon.
Kierra Woods
Realtor/ Keller Williams realty
Dear Rich & Kathy —
In the few short months since moving to NC, we’ve been very fortunate to have a half-dozen friends and family members make the trek from Atlanta to visit us. Without fail, each of them has raved about our
beautiful new home. Of course, we think it’s pretty great, too! Our favorite things include the beautiful kitchen, the gorgeous floors, the moldings, the awesome drop zone, the screen porch, and our very
spacious upstairs.
Your craftsmanship is only matched by your outstanding service. We’ve never had — or known of anyone having — such a positive experience with a builder. We greatly appreciate your flexibility and assistance
as we made (many) changes throughout the process. You and your entire team were thorough, professional, and most of all — just plain NICE! You did things for us that you didn’t have to as a part of our contract, but simply because you stand behind your word and your work
— and because you clearly care that your customers are happy. That made a huge impression on us and speaks volumes about both your character and how you run your business.
Thank you so much for a great experience and a beautiful home. We would enthusiastically R&K to anyone — and would be glad to serve as a reference if a prospective customer would like to speak to a very satisfied homeowner.
Sincerely,
Adena & Jay Puchalski
We are so happy with our new home and feel so fortunate to have been able to secure R&K (Rich and Kathy ) Custom Homes as our builder. We had met and talked with two other builders before a neighbor recommended we give Rich and Kathy a call. This was our first effort at having a house built for us and we were naturally nervous about the whole thing. After our first meeting with Rich and Kathy, we both agreed that we had found the builder for us-R&K. Kathy worked very closely with us, even joining us and lending her expertise in making the many different decisions and selections (everything from lighting, appliances, flooring, tile, brick etc). Our site superintendent, Paul, was great to work with, and the project was completed on time so that we did not have to seek an extension of our lease of our old home from the new owners. I would encourage anyone thinking of building in the Greensboro, N.C. area to talk with several builders, but make sure R&K is among them.
Thanks so much Rich and Kathy and the rest of the R&K Team!
Mary Ellen and Bob Handlon
Keisha and Jared, (Buyers of the Handlon Home)
It was good to see you today, and we were glad to accommodate your on site access needs in regard to your interest in having some home improvements done here at your new home. While I do not have any prior experience in the services offered by Alan York with Closet Rejuvenation, or Justin with Distinctive Designs, I have the feeling you could not go wrong with having them help you with your home improvements. That opinion is based on the confidence and trust we have with our builder, R&K (Rich and Kathy Dumas). Rich and Kathy are great folks with a great reputation. We feel very fortunate to have hooked up with them to build our new home. They have more than exceeded our expectations as far as our new home building experience. That said, I understand that Rich and Kathy use these providers of home improvement/building services as there go to guys for the areas of expertise they cover. Good and responsible folks usually associate with good & responsible folks, and if R&K use and recommend them, they must meet fairly high standards of excellence in their respective fields. While one usually pays for what one gets, my experience with R&K is that the quality and workmanship is high but the cost are not exorbitant.
If you have any questions regarding the contractors, I’m sure R&K would be glad to entertain them for you.
Good luck, and best wishes,
Mary Ellen & Bob Handlon
Hi Kathy,
I can’t say enough nice things about your sub-contractors. I told you last year how pleasant I thought they all were and I can only reiterate that today after having had men in all day. What a pleasure it must be to work with such decent and conscientious people!
Thanks!!
Janice Spears
Rich & Kathy,
First of all happy new year to you and your family. I just wanted to take a moment to thank you for meeting with us and being so kind to us as we started the home building process last year. We really felt bad about “leaving you at the altar.” This house was just too good of a deal. It had so much of what we were looking for and we just couldn’t pass it up. Being move in ready was also very inviting. I do, however, want you to know that we had every intention to build with you and were really looking forward to working with you. Both of you and also Jason were very nice and we know that you would have build a beautiful home for us.
Thanks for all of your help getting everything in order so we could buy this house. It speaks volumes that you were so helpful with a home that you sold 5 years ago. Brad and I love this home. The floor plan is fabulous. It does need some love. We are just now feeling like we are getting things in order and catching up on the maintenance that it has been missing.
By the way everyone who sees the home, and most importantly our kids, love the rail beds. They have been sleeping them every night of winter break!
We wish you the best. We have been keeping an eye on the homes that you are building around here and are always impressed. Thanks again!
Sincerely, Jenny and Brad Knesel (bought R&K resale home)